Case Studies
World-Class Ship Management Services Company
World-Class Ship Management Services Company
Maritime and Ship Management
USA
World-Class Ship Management Services Company
A ship management services company based in the USA, specializing in overseeing a diverse fleet of commercial vessels worldwide. They utilize integrated ship and shore applications connected via VSAT (Very Small Aperture Terminal) to optimize communication and operational efficiency. This strategic approach supports their commitment to maintaining reliable and efficient maritime operations across global waters.
Overview
Our client, a leading ship management services company based in the USA, oversees a global fleet of commercial vessels. They utilize ship and shore applications connected via VSAT (Very Small Aperture Terminal) for seamless communication and operations. With a focus on cybersecurity, particularly in mitigating man-in-the-middle attacks, the company sought robust solutions to enhance network and infrastructure security.
CHALLENGE
The ship management company faced several significant cybersecurity challenges:
- Man-in-the-Middle Attacks: Potential cyber attackers were targeting communications between ships and shore applications.
- Network Vulnerabilities: The existing network infrastructure needed stronger security measures to prevent unauthorized access and data breaches.
- Complex Connectivity Needs: Ensuring secure and reliable connectivity between various locations and vessels using VSAT technology.
Actions
100%
Completed
Integrated security enabled seamless, secure network-wide communication.
100%
Completed
Cybersecurity measures led to 100% threat mitigation, enhancing security.
Trusted Client
0
Years and Ongoing
Projects
0
Completed and Ongoing
Conclusion
Partnering with digiALERT allowed the world-class ship management services company to implement a comprehensive cybersecurity strategy tailored to their unique challenges. This strategy successfully addressed significant cybersecurity threats associated with man-in-the-middle attacks and network vulnerabilities. Our proactive approach to security, continuous monitoring, and robust network hardening measures enabled the company to enhance its overall security posture, protect critical data, and ensure secure communication across their operations. Through our collaborative efforts, we fortified the company's cybersecurity defenses, enabling them to navigate the evolving cybersecurity landscape with confidence and resilience.
How We Achieved It?
digiALERT executed the following steps to achieve the desired outcomes
Sophos Firewall Deployment
Tailored Security Measures Secure VPN Connections
Established encrypted site-to-site and client VPN connections for secure data transmission.
Network Hardening
Conducted comprehensive network assessments and implemented advanced security measures, including intrusion detection systems (IDS) and intrusion prevention systems (IPS).
Continuous Monitoring
Set up a Security Operations Center (SOC) for real-time network monitoring and proactive threat response.
Our Solution

To address these challenges, the ship management company partnered with digiALERT for a comprehensive cybersecurity solution, including:
- Sophos Firewall Installation: Deployed Sophos firewalls to protect the network from external threats and unauthorized access.
- Site-to-Site VPN: Established secure site-to-site VPN connections to ensure safe and encrypted communication between ships and shore applications.
- Client VPN: Implemented site-to-site client VPN solutions to provide secure remote access for employees working from various locations.
- Network and Infrastructure Hardening: Conducted a thorough assessment and hardening of the network and infrastructure to mitigate vulnerabilities and enhance overall security.
- SOC Monitoring: Set up a Security Operations Center (SOC) for continuous monitoring and updating the customer on critical events.
Outcomes
Through our partnership, the ship management company achieved several key outcomes:
- Enhanced Security: Strengthened network and infrastructure security, reducing cyber attack risks.
- Protected Communication: Ensured secure, encrypted communication to prevent man-in-the-middle attacks.
- Reliable Connectivity: Maintained secure connectivity via site-to-site and client VPN solutions.
- Proactive Threat Detection: Implemented real-time monitoring for rapid threat identification and mitigation.
- Continuous Updates: Provided ongoing critical event updates through SOC monitoring for client readiness.